Counselling Services Direct - Counselling Services

What is counselling? - Talking to a counsellor in a confidential, understanding, non judgmental setting can enable you to explore issues that are troubling you. Perhaps you are unable to talk to those close to you because you worry about upsetting them. Or perhaps you feel you will be judged or misunderstood by others. Counselling allows you to talk freely without such constraints. Your counsellor will not tell you what to do or give you advice but will help you work towards making your own decisions and life choices.

What can CSD offer me? - At CSD we promote emotional well being. We offer you an alternative solution to long waiting lists and high fees. CSD is a professional service which is affordable. Fees are based on your income. We will not turn anyone away due to their lack of finance.

Do you deal with my specific problem? - At CSD we will see people from all walks of life with all sorts of issues. We treat all clients as individuals with their own unique situations and experiences of life. If you are unsure whether counselling will help simply call us in confidence and a member of our counselling team will be happy to talk to you.

How do I make an appointment? - Although some clients will be referred to us through their GP this is not the only route. You can call us direct to make an appointment.If there is no answer please leave a message and we will get back to you as soon as possible. All conversations are confidential. Or if you prefer drop us an email via our website and we will respond usually within 24 hours.

Whats happens next? - On your first visit you will meet one of our counsellors. It is at this stage that we inform you of everything you need to know such as how many sessions can be offered and how much the fees will be. Then a day and time that is suitable for you will be offered. The session will take place on the same day at the same time every week unless changed by agreement between you both. Each counselling session last for1 hour. We have flexible hours of service which include evenings and weekends.

Are my sessions confidential? - All our dealings with you are strictly confidential. Your counsellor will go through our policy on confidentiality in detail at your initial meeting.